Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 24/09/2023 17:07:53 Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: DESKTOP-GQHO0Q3 Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 41 9 1 63 0 0x8000400000000002 3029 System DESKTOP-GQHO0Q3 0 0x0 0x0 0x0 0x0 0 0 0 16 false 1 2 false 0 2 false false 0 0 3
The SSPI client process is Cyberpunk2077 (PID: 2784).
Faulting application name: REDlauncher.exe, version: 2.14.1.36, time stamp: 0x64e3331cFaulting application path: C:\Users\Lauren\AppData\Local\Programs\CD Projekt Red\REDlauncher\REDlauncher.exe
These are all when I try to run cyberpunk, the game was running fine for the first few hours so I have no idea why this is happening at this specific part of the game. Is there any way to fix this?
Hi, I am Dave, I will help you with this.
Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.
Open Windows File Explorer.
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up.
Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.
Then post the link here to the zip file, so we can take a look for you.
To try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files
Before you run Driver Verifier, please create a new System Restore Point
https://answers.microsoft.com/en-us/windows/for...
Note, if you have any difficulty getting into Windows with Driver Verifier enabled:
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.
Go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 4 to enter Safe Mode
Open Command Prompt as Administrator and run these two commands, then restart your PC.
verifier /reset
verifier /bootmode resetonbootfail